bd99 Terms & Conditions

1 Introduction

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and bd99 ("bd99", "the Platform", "we", "us", "our") governing your access to and use of the bd99 website located at https://bd99.io and all associated services, including but not limited to sports betting, live casino, slots, and any other gaming products made available through the platform.

By accessing the bd99 website, creating an account, making a deposit, placing a bet, or using any feature of the platform in any capacity, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not agree to any part of these Terms, you must not use the bd99 platform.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of your agreement with bd99. Where any conflict exists between these documents, these Terms shall take precedence unless otherwise stated.

2 Eligibility

Use of the bd99 platform is subject to the following eligibility requirements. You must meet all of the following criteria to create an account and participate in any bd99 service:

• Age: You must be at least 21 years of age. bd99 enforces a strict 21+ policy and will require age verification documents before processing withdrawals or activating bonus offers. Players found to be under the age of 21 will have their accounts immediately closed and any winnings forfeited.
• Legal capacity: You must have full legal capacity to enter into a binding agreement. Persons under legal guardianship or declared legally incompetent may not register.
• Jurisdiction: You are solely responsible for ensuring that accessing bd99 is lawful in your country or region of residence. By using the platform, you confirm that online betting is permitted under the laws applicable to you.
• One account per person: Each individual may hold only one bd99 account. Maintaining multiple accounts ("multi-accounting") is a serious breach of these Terms and will result in immediate account closure and forfeiture of all balances.
• Not a bd99 employee: Employees, contractors, directors, officers, and their immediate family members are not permitted to hold player accounts or participate in any bd99 betting or casino product.

3 Account Registration

3.1 Creating an Account

To access bd99 services, you must complete the registration process by providing accurate, current, and complete information. This includes your full legal name, date of birth, email address, mobile number, and any other information requested during the registration flow. You agree to keep this information up to date throughout the duration of your account.

3.2 Account Verification (KYC)

bd99 operates a Know Your Customer (KYC) process in line with responsible gaming and anti-money-laundering standards. You may be required to submit one or more of the following documents at any time, particularly before your first withdrawal:

• Government-issued photo identification (National ID card, passport, or driving licence)
• Proof of address (utility bill, bank statement, or official letter dated within 90 days)
• Proof of payment method (screenshot or confirmation of your bKash, Nagad, or bank account in your name)
• Selfie photograph holding your ID document, if requested by the compliance team

Failure to provide requested verification documents within a reasonable timeframe may result in suspension of withdrawal privileges or, in cases of persistent non-compliance, account closure.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. All activity conducted under your account credentials is your responsibility. bd99 will not be held liable for any loss or damage arising from unauthorised access to your account where such access results from your failure to protect your credentials. You must notify bd99 immediately if you suspect any unauthorised use of your account by contacting our support team via live chat.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

bd99 accepts the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, Mastercard, BRAC Bank transfer, and City Bank transfer. All transactions are processed in Bangladeshi Taka (৳). bd99 does not accept payments in foreign currencies; any foreign currency conversion is the responsibility of the player's financial institution.

4.2 Deposit Conditions

• Minimum deposit: ৳500 per transaction.
• Maximum deposit: Variable by payment method and account tier; displayed in the cashier at time of deposit.
• Processing time: bKash, Nagad, Rocket, and Upay deposits are typically credited within one to two minutes. Bank transfer deposits may take up to two business hours.
• Deposit fees: bd99 does not charge a fee on deposits. Your mobile financial service provider or bank may apply their own transaction charges.
• Own funds only: You must only deposit funds that you own and that are legally obtained. Deposits made using funds belonging to a third party are strictly prohibited.

4.3 Withdrawal Conditions

• Minimum withdrawal: ৳1,000 per transaction.
• Withdrawal method: Withdrawals must be made to the same payment method used for the corresponding deposit, where technically possible. This is to prevent money laundering.
• Processing time: Standard withdrawals are processed within one to two business days following completion of KYC verification.
• Wagering requirements: Any active bonus balance must be fully wagered before a withdrawal request can be submitted. Attempting to withdraw before meeting wagering requirements will result in the cancellation of the active bonus.
• Withdrawal limits: Daily and weekly withdrawal limits apply and are displayed in the cashier section. High-value withdrawals may require additional identity verification.

5 Betting Rules

5.1 Placement of Bets

All bets placed on bd99 are subject to the specific rules applicable to the relevant sport or event. By placing a bet, you confirm that you have read and accepted the applicable betting rules as displayed on the platform. bd99 reserves the right to void any bet placed in error, placed on an event with an incorrect price, or placed after the relevant market has closed.

5.2 Cricket Betting

Cricket betting at bd99 covers Bangladesh Premier League (BPL), Indian Premier League (IPL), ICC T20 World Cup, ODI internationals, Test matches, and other domestic and international fixtures. Standard cricket betting rules apply: matches abandoned due to weather or external circumstances without reaching the minimum number of overs required will typically result in void bets, except where in-play betting had reached a settlement point prior to abandonment.

5.3 Live In-Play Betting

In-play betting markets are subject to faster odds fluctuation and may be suspended at any time at bd99's discretion. Bets accepted during a technical delay or communication error may be voided. bd99 accepts no responsibility for delays in live data feeds that may affect in-play betting decisions.

5.4 Maximum Winnings

bd99 operates maximum payout limits per event and per day. These limits are displayed in the relevant betting markets and may vary by sport, league, and bet type. Winnings exceeding the stated maximum will be capped at the published limit regardless of the stated odds at the time the bet was placed.

6 Casino Games

6.1 Game Providers and Fairness

Casino games available on bd99 are supplied by world-class third-party providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe, Hacksaw Gaming, and Play'n GO. All games use certified Random Number Generator (RNG) technology that has been independently tested and certified to ensure fair and unpredictable outcomes. Return-to-Player (RTP) percentages for all games are available within each game's information panel.

6.2 Live Casino

bd99's live casino lobby streams in real time from licensed studios operated by Evolution Gaming, Ezugi, and Pragmatic Play Live. All live dealer games are conducted by trained professional dealers under studio conditions compliant with international gaming standards. Live casino games are subject to the individual game rules displayed at each table.

6.3 Game Malfunction

In the event of a game malfunction, software error, disconnection, or any technical fault during a game round, bd99 reserves the right to void the affected round and return the original stake to the player's account. Winnings arising from a demonstrable technical error will not be paid. bd99 accepts no liability for interrupted game sessions caused by factors outside its control, including internet connectivity issues on the player's end.

7 Bonuses & Promotions

7.1 General Bonus Terms

All bonuses, free bets, cashback offers, and promotional credits offered by bd99 are subject to specific terms and conditions communicated at the time of the offer. These terms include, but are not limited to, wagering requirements, minimum deposit thresholds, eligible games, bet size restrictions, and expiry dates. It is the player's responsibility to read and understand the specific terms attached to any bonus before opting in.

7.2 Welcome Bonus

New players who successfully complete account registration and KYC verification may be eligible for a welcome bonus as advertised on the bd99 platform at the time of their first deposit. Welcome bonus eligibility is determined at bd99's sole discretion and may be withdrawn or amended at any time without prior notice. Only one welcome bonus is available per player, per household, and per payment method.

7.3 Wagering Requirements

Unless stated otherwise in the specific bonus terms, bonus funds must be wagered a minimum number of times before any associated winnings become eligible for withdrawal. Wagering contributions vary by game type: sports bets and live casino games typically contribute 100% toward wagering requirements, while slots contributions vary by title. Certain games may be excluded from bonus wagering entirely.

7.4 Bonus Abuse

bd99 employs sophisticated systems to detect bonus abuse, including but not limited to: placing low-risk bets solely to meet wagering requirements, creating multiple accounts to claim bonuses more than once, and exploiting errors in promotional terms. Any player found to be engaging in bonus abuse will have their account immediately suspended, all bonuses cancelled, and any winnings derived from abusive bonus use forfeited.

8 Prohibited Conduct

The following actions are strictly prohibited on the bd99 platform. Engaging in any of the following may result in immediate account suspension, permanent account closure, forfeiture of balances, and referral to relevant law enforcement authorities:

• Fraud and cheating: Any attempt to defraud bd99 or other players, including manipulation of games, exploitation of software vulnerabilities, or use of automated betting tools (bots) without explicit authorisation.
• Money laundering: Using bd99 to deposit, transfer, or withdraw funds derived from illegal activities. bd99 is committed to anti-money-laundering (AML) compliance and will report suspicious transactions to relevant authorities.
• Multi-accounting: Registering or operating more than one account on the bd99 platform, whether directly or through a third party.
• Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market.
• Chargebacks: Initiating an unjustified chargeback or payment reversal with your bank or payment provider after funds have been used on the platform.
• Underage use: Allowing a person under the age of 21 to access or use your bd99 account in any capacity.
• Third-party account use: Operating your account on behalf of another person, or allowing another person to operate your account on your behalf.

9 Intellectual Property

All content on the bd99 platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of bd99 or its content suppliers and is protected by applicable intellectual property laws. The bd99 name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of bd99.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bd99 platform solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the bd99 platform without our prior written consent.

10 Privacy & Data

bd99 collects and processes personal data in accordance with our Privacy Policy, which is available at bd99.io/privacy-policy. By using the platform, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.

bd99 uses industry-standard 256-bit SSL encryption to protect data transmitted between your device and our servers. We do not sell your personal data to third parties. Data may be shared with game providers, payment processors, and compliance partners to the extent necessary to deliver our services and meet regulatory obligations.

You have the right to request access to the personal data we hold about you, to request correction of inaccurate data, and to request deletion of your data subject to legal retention requirements. To exercise these rights, contact our support team via live chat or at [email protected].

11 Responsible Gaming

bd99 is committed to promoting responsible gambling and maintaining the highest standards of player welfare. We provide the following tools to help players manage their gambling activity:

• Deposit limits: Set daily, weekly, or monthly deposit caps to control your spending. Requests to reduce limits take effect immediately; requests to increase limits are subject to a 24-hour cooling-off period.
• Session time limits: Set a maximum duration for each playing session. You will be notified as you approach your session limit and automatically logged out when it expires.
• Loss limits: Define the maximum amount you are willing to lose within a given period. Once your loss limit is reached, further betting activity will be paused until the period resets.
• Self-exclusion: Request a temporary break of between 30 days and 12 months, or a permanent self-exclusion from the platform. During a self-exclusion period, your account will be deactivated and you will be unable to log in or create a new account.
• Reality checks: Periodic on-screen reminders of how long you have been playing and how much you have wagered during the current session.

If you feel that your gambling is becoming a problem, please visit our Responsible Gaming page for guidance and support resources. Players must be 21 years or older. Gambling should always be entertaining — please play within your means.

12 Limitation of Liability

To the fullest extent permitted by applicable law, bd99 and its directors, employees, agents, licensors, service providers, game suppliers, and payment partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the bd99 platform, including but not limited to loss of funds, loss of profits, loss of data, or business interruption, whether based in contract, tort, negligence, strict liability, or any other legal theory.

bd99's total aggregate liability to you for any claim arising from these Terms or your use of the platform shall not exceed the total net deposits made by you to your bd99 account in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms shall exclude or limit bd99's liability for death or personal injury arising from our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

13 Amendments to These Terms

bd99 reserves the right to amend, update, or replace these Terms at any time and for any reason, including changes to applicable law, updates to our product offering, or modifications to our operational procedures. When material changes are made, we will post the updated Terms on this page and update the "Last Updated" date at the top of the document.

It is your responsibility to review these Terms periodically to remain informed of any changes. Your continued use of the bd99 platform following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the platform and close your account.

14 Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter, whether of a contractual or non-contractual nature, shall be governed by and construed in accordance with the principles of international online gaming law and the terms of the platform's operating framework.

Any disputes arising from these Terms or from your use of the bd99 platform shall first be submitted to bd99's internal dispute resolution process. To initiate a dispute, contact our support team in writing at [email protected], providing full details of the issue. bd99 will endeavour to resolve all disputes within 14 working days of receipt of a complete complaint.

Where an internal resolution cannot be reached, the parties agree to pursue resolution through binding arbitration before a mutually agreed neutral arbitrator. You acknowledge that by accepting these Terms, you waive any right to participate in a class action lawsuit or class-wide arbitration against bd99.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, you may contact the bd99 team through the following channels:

• Live Chat: Available 24/7 through the bd99 platform — our preferred and fastest contact method.
• Email: [email protected] (plain text — not a clickable link)
• Response time: Live chat queries are typically answered within three minutes. Email queries are responded to within one to two business days.

For responsible gaming concerns specifically, please refer to our dedicated Responsible Gaming page, which contains additional guidance, self-assessment tools, and links to third-party support organisations.

These Terms & Conditions were last reviewed and updated on 1 January 2026. © 2026 bd99. All rights reserved.